Shipping policy
We offer FREE shipping on ALL orders!
The shipment of your Order is our highest priority. Every day, hundreds of products are dispatched from European warehouses to satisfied customers around the world.
Processing Time:
- Orders placed before 23:59 (GMT+2) are processed and shipped within the next 1-2 business days, except for made-to-order items from MeowBaby sofas and slides.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an email confirmation once your order has been dispatched.
Estimated delivery time for orders:
- Most orders are delivered within 3-10 business days from European warehouses.
- Delays may occur due to customs procedures, local holidays, or courier service disruptions.
Shipping Costs
- Shipping costs are calculated at checkout
- Import duties or local taxes (if any) are the customer’s responsibility.
Order Tracking:
- All orders come with tracking numbers.
- As soon as your order is shipped, you will receive a tracking number, allowing you to easily locate your order here directly from our website at any time
Delivery Method:
- Pick-up point*
- Courier**
* If there are no pickup points within 5 km, the order will be delivered to your address.
**For the brands / items: MeowBaby, Montessori House Bed, Ewart Woods, Labbvenn, Family-scl, IGLU, Luula, Kocot Kids, Monboxy Activity Mattresses
Wrong Address or Missing Information
Please ensure your shipping address is accurate before placing an order. We cannot be held responsible for lost packages due to incorrect or incomplete addresses.
Lost or Damaged Parcels
If your package is lost or arrives damaged, please contact us at info@livinoeu.com within 7 days of delivery, to resolve the issue promptly.